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FREQUENTLY ASKED QUESTIONS
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WHAT ABOUT THE FILETANK USERS' HIERARCHY ?
There are two types of users:
Administrators have full access to everything in FileTank. They can create new administrator...
WHAT IF I GO OVER THE LIMIT OF MY PACKAGE DISK SPACE OR NUMBER OF USERS/ WORKSPACES ? WHAT IS THE TRAFFIC LIMIT ?
Do not worry as FileTank doesn't delete anything.
You simply cannot add new items until you have deleted some old ones and are bac...
CAN I RESTRICT ACCESS TO SOME FILES OR FOLDERS ?
Yes, an administrator can make files and folders read-only or hidden from ordinary users. Administrators have full access rights to all...
CAN I CHANGE THE ORDER OF MY FOLDERS AND FILES ?
You can arrange your folders and files in alphabetical order, size, type, expiry date or date modified - either ascending or descending...
WHAT IF I HAVE FORGOTTEN MY USERNAME AND/OR PASSWORD ?
Please note that for security reasons your account here is different from the one on your FileTank. If you remember the username, go to...
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