Last Update: 27 November 2018
As of 25 May 2018, a new set of EU regulations called General Data Protection Regulation (GDPR) has come into effect. The purpose of GDPR is to provide greater protection and rights to individuals regarding their personal data.
FileTank is a product of Artray Ltd., which main purpose is storage and transfer of massive amount of information. Artray Ltd. is committed to secure a highly qualified service, including protecting the privacy of its customers.
The Privacy Policy sets the rules regarding the way information that is collected and received by Artray Ltd. is treated. The information includes personal data, which identifies the user, and is related to the registration and the proper use of FileTank including name, email address, name of the country, where the customer is located, company name and VAT/Tax ID (the last two items are submitted only if applicable), and/or information, which is submitted voluntarily, as requested with regard to providing better service, for example surveys, analysis, etc.
This statement will help you understand your rights according to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (GDPR) and your choices for managing your personal information.
Customer's information is collected by Artray Ltd. in the process of registration and use of FileTank.
The customer must provide Artray Ltd. with all required information on the proper registration, including name, email address, location, etc. The login process for using FileTank, as well as any case when written correspondence is required in order to provide proper use of the service, is conducted via email, thus active email address must be submitted by the customer. In case of any change of the information provided during registration, such changes must be notified to Artray Ltd. in due time via the customer's account.
Information, regarded to the proper use of FileTank may be requested by Artray Ltd. ad hoc, such information including surveys, study, analysis, etc. Participation in such surveys and inquiries is voluntary.
During the proper usage of FileTank, there is certain personal data that is automatically received by Artray Ltd., such data including namely IP address, identifying the user on the network and software features.
When purchasing a FileTank subscription via PayPal, personal data such as name, email, phone number and address will be stored by PayPal.
Artray Ltd. uses the information submitted by the customer for the following purposes:
Artray Ltd. does not share, sell or rent personal information provided by the customer, except for the following cases:
Customer’s personal information may be transferred to and maintained on servers or databases located in other countries of the European Union as part of FileTank maintenance and security procedures. Artray Ltd. processes and stores all information on secure servers. By agreeing to this Privacy Policy and using FileTank, customer agrees to this use, transfer, and disclosure of their personal data and that such use, transfer, and disclosure shall be governed by REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (GDPR).
When customer pays online on FileTank website using PayPal, their personal data is stored in the USA by PayPal. PayPal is Privacy Shield compliant company.
The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce and the European Commission and Swiss Administration to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.
Read more about Privacy Shield.
While in usage, FileTank sets cookies to the customer's computer and does not use other tracking technologies.
A cookie is a small piece of text that is send by FileTank web server to the customer's web browser. Note that the cookie is not a spyware and it is used mainly to verify the login activity of the customer, the usage of our website, preferred areas and services. The provided information serves as a tool for better maintenance and facilitation of our web site.
FileTank does not use cookies to collect personal information.
In case of deliberate disabling of the cookies by the customer, the access to the services provided by our site can not be executed.
Learn more from our Cookies Policy
FileTank does not process any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation.
As a data subject a customer has the following rights under REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (GDPR):
The right to be informed about processing of their personal data.
The right of access their personal data kept by FileTank.
The right to rectification of inaccurate personal data concerning them.
The right to be forgotten: erasure of their personal data from FileTank.
The right to data portability: to receive their personal data in a structured, commonly used and machine-readable format.
The right to withdraw the consent to processing of their personal data at any time.
The right to restriction of processing.
The right to object to processing of their personal data.
The right to lodge a complaint with a supervisory authority.
To verify their account information, including the data recorded about activity on their account, or to request modification or deleting, after logging in to FileTank a customer can use 'Personal data board' panel in 'My account' page.
In case of difficulty, help can be obtained by following the contact link below.
With regard to security, access to personal data is limited to employees of Artray Ltd. within the limit needed to facilitate proper functioning of FileTank, as well as conveying surveys, analysis, etc, with the purposes stated above.
In order to secure safeness of the data, different measures are envisaged, such as physical security of the server, on which the data is stored, immediate backup of the data, as well as software defense mechanism, namely firewall, antivirus software, as well as usage of encryption channel to transfer the data (including upload and download of the data).
As part of the security mechanism during the registration process the customer uses password, passwords are also required during the log-in process by the customer and the users. The passwords must be kept confidential and must not be disclosed to any third party.
Under no circumstances Artray Ltd. will require the passwords, and any attempt to breach this rule will be false request, which is to be notified to Artray Ltd. in due time in order respective measures to be taken.
Any changes of the Privacy Policy will be communicated to the customers through FileTank homepage and notified to the customer via email.
Any questions or requests related to the current Privacy Policy statement are to be addressed to the web based support page: https://file-tank.com/support.