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CAN I CHANGE MY PASSWORD ?

If your FileTank is integrated with your company's system of users and passwords you'll have to ask your IT department about password c...

HOW CAN I CHANGE AN EXISTING USER FROM NORMAL USER TO ADMINISTRATOR OR VICE-VERSA ?

Only an Administrator can do it. In Users tab either invoke user's More menu and choose Edit login details or open the us...

HOW CAN I UPLOAD A FILE, DO I NEED JAVA, FLASH OR SOMETHING ELSE ?

No. If you are able to see this answer then your browser is all that you need.
You have all FileTank upload features: big files(up t...

DO ALL ADMINISTRATORS GET NOTIFICATION E-MAILS WHEN A FILE IS UPLOADED ?

There are two main occasions when an administrator gets notification emails.
The first is when the administrator is an Observ...

HOW DO I CHANGE MY TIME ZONE ?

Only Administrators can change time zones. If you are an Administrator, check Personal settings under Home tab. Make sure...

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